UES Rate Protest Sparks Rumors as ACC Readies for High Summer Fee Review

Residents of Lake Havasu City are voicing significant concerns over rising electric bills, mobilizing a sizable protest against UniSource Energy Services (UES). The Arizona Corporation Commission is set to investigate the recent rate hikes that have affected local consumers.

A petition, spearheaded by Nancy Dickey, has garnered over 10,000 signatures in response to a 12% rate increase implemented in January. This increase followed another surge in May 2023 that left many residents shocked by their high summer electric bills.

In light of these issues, UES officials are arranging a town hall meeting to engage directly with Havasu residents. Scheduled for next Thursday at 5:30 p.m., the meeting aims to address community concerns and provide clarity on billing practices.

However, according to Dickey, rampant misinformation and aggressive behavior from some residents towards UES and the ACC could hinder their efforts. “Disinformation is spreading, often from individuals who aren’t informed,” she stated. “I’ve seen instances where residents are belligerent towards state regulators. That approach could undermine our efforts.”

Customer frustration over exorbitant bills is palpable. Many have reported bills soaring over $1,000 in July alone, with costs dramatically higher compared to the previous year. Dickey warned that any hostility directed towards regulators might jeopardize the momentum of their campaign.

Support from local political figures appears robust. Dickey noted the collaboration with State Senator Sonny Borrelli and County Supervisor Buster Johnson, both of whom are advocating for a new review by the ACC. They aim to negotiate a fairer billing structure for UES customers.

In the past month, protest organizers have not only collected signatures but also gathered evidence of escalating electric costs. This data will be submitted to the ACC, which is currently evaluating the situation.

Arizona Corporation Commissioner Lea Marquez Peterson recently called for scrutiny of the 12% rate increase following the influx of complaints from residents. Peterson advocates for a seasonal adjustment to rates, proposing lower rates during the summer months when consumption peaks.

Dickey added urgency to the call for civility, urging residents to cease aggressive communication with the ACC. “We are collaborating with local officials to bring our concerns forward. Constant hostility will only complicate our situation,” she expressed.

On the airwaves, Dickey plans to elaborate on the issue this Friday during her appearance on KNTR Radio’s “Speak Out” program.

In addressing these concerns, UES Senior Customer Relationship Manager Lynne Peterson explained that both the unprecedented heat this summer and recent rate hikes contribute to the burdensome electric bills. In July, Lake Havasu City recorded average temperatures nearing 114 degrees, pushing energy consumption to an average of 1,946 kilowatt-hours—substantially higher than the previous year’s average.

Solar customers might also face challenges. A proposal submitted by UES to the ACC seeks to lower the compensation rate for excess energy generated by residential solar panels. This reduction could impact the relief solar customers currently receive from their energy contributions to the grid.

As discussions progress, the future of both residential rates and solar compensation remains uncertain, with the ACC yet to announce its decisions publicly.