Insights from Local Visits to Canadian Communities that Sheltered 7,000 Stranded Passengers on 9/11

Each generation remembers specific milestones, such as President Kennedy’s assassination and the September 11 attacks. A profound display of kindness emerged from Gander, Newfoundland, when U.S. airspace closed post-9/11, leading to an influx of nearly 7,000 stranded passengers.

As a former reporter and aviation journalist, I began my journey to uncover the story of Gander, a town that once housed the world’s largest airport. It first gained international attention during “Operation: Yellow Ribbon,” which redirected U.S.-bound flights to Canada. Gander, a town older than others like Bullhead City and Laughlin, has roots deep in aviation history.

When planes landed there on September 11, the community sprang into action. Residents from Gander and surrounding areas welcomed passengers with open arms. For five days, they provided food, shelter, and companionship without any expectation of reward. Visitors hailed from over 100 countries, predominantly the United States.

Imagine an entire populace suddenly appearing in a small town, seeking solace amid chaos. In the absence of hotel rooms, passengers found refuge in churches and private homes, embodying a spirit of generosity rarely seen.

Their story inspired numerous books, documentaries, and the Broadway musical “Come From Away,” celebrated for its message of community and kindness. The recent performance series in Gander proved that the town remains energized by its past, with nearly 12,000 residents continuing to support each other.

Gander’s historical ties with the U.S. extend beyond its immediate post-9/11 response. They received commemorative steel from the World Trade Center for their humanitarian efforts. A memorial park in Gander honors American service members lost in a tragic crash of the Arrow Air DC-8 in 1985.

There’s a light-hearted aspect that emerged from the struggles. The character of Appleton Mayor Derm Flynn from “Come From Away” symbolizes community involvement. He, along with others, still shares stories and insights from that transformative week.

Local traditions, such as the “Screech-In” ceremony, continue to bridge cultural gaps. This event, often humorous, honors visitors as honorary Newfoundlanders, imbued with historical significance and camaraderie.

One central figure, Oz (Oswald) Fudge, recalls the depth of community solidarity, even sharing emotional reunions years later with passengers he once comforted. Every effort made during those days was a testament to human kindness rather than a pursuit of heroism.

As I shared with students about Gander’s mascot, Commander Gander, I illustrated a message that transcends generations: helping others is rooted in compassion. Gander’s warm embrace of strangers is a legacy worth remembering.

On this 9/11 anniversary, it’s vital to reflect on those lessons learned. It prompts us to ask ourselves whether we would extend the same kindness as the citizens of Gander did so many years ago.

Lance Ross is a long-time resident of the Tri-State area and works as a public information officer for the Bullhead City School District. His insights welcome reflection on community, kindness, and resilience in the face of adversity.