Diamondbacks Unveil Soothing Sensory Room for Ultimate Fan Relaxation

PHOENIX — A new sensory room has opened at Chase Field, offering a respite for baseball fans who may feel overwhelmed by the energetic environment. Located on the Diamond Level near Section 220, this space is designed to provide comfort for those who experience sensory overload.

“The Sensory Room is not just for children; it’s a space for anyone feeling anxiety,” said Sharon Holmes, Guest Services Disability Manager for the Arizona Diamondbacks. The room features various tools to engage the senses of touch, sight, and sound, creating a calming atmosphere for visitors.

In collaboration with Roman Empire Agency and Kulture City, the Diamondbacks have created this soundproof haven tailored for individuals with PTSD, autism, and anxiety. Therapeutic staff will be available on-site, enhancing the welcoming environment.

Gabriela Salcido, Founder and CEO of Roman Empire Agency, emphasized the initiative’s significance. “We want families to feel that baseball is for everyone,” she stated, aiming to encourage attendance from diverse communities.

This sensory room marks a first for Chase Field, reflecting a growing trend in event spaces nationwide. Holmes affirmed the Diamondbacks’ commitment to ensuring that all fans feel safe and included.

Guests interested in exploring the Sensory Room can request assistance from a suite attendant.

The city of Phoenix is home to five major professional teams: the NFL’s Arizona Cardinals, NBA’s Phoenix Suns, WNBA’s Phoenix Mercury, and MLB’s Arizona Diamondbacks. Their respective venues—the State Farm Stadium, Footprint Center, and Desert Diamond Arena—host significant sporting events year-round, including college football’s Fiesta Bowl and NASCAR races.