Jamelah Carswell: Championing Justice for Crime Victims in Sedona

Phoenix native Jamelah Carswell has taken on a significant role as the Sedona Police Department’s first victim advocate, officially starting her position on November 7. Her primary responsibility is to support victims of domestic violence, assault, and fraud as they navigate the criminal justice system.

Carswell offers a range of services, including providing emotional support, resource referrals, and court accompaniment. She also serves as a vital link between victims and the various agencies involved in their cases, ensuring open communication. Additionally, her training as a background investigator will occupy about 25% of her working hours.

“I’m here for the victims,” Carswell stated, emphasizing her dual role in supporting both victims and police officers. She facilitates communication, helping to bridge gaps between victims and law enforcement, working towards justice in each case.

A graduate of Duquesne University with a degree in sociology focused on criminal justice and a minor in human services, Carswell previously worked as a domestic violence advocate at a Maricopa shelter for four months post-graduation. She completed her high school education at Desert Vista High School in Phoenix in 2020.

Carswell shared, “My dad encouraged me to seek opportunities beyond Phoenix, which led me to pursue track and academics there.” Her passion for athletics is notable; she recently secured a gold medal in the pentathlon at the 2024 Atlantic 10 Conference Indoor Track and Field Championships and was nationally recognized in high jump and long jump during her high school years.

Her family background is equally inspiring. Her father, Phillip, works as an engineer, and her mother, Tracey, has dedicated her career to early childhood education. “My mother’s patience and gentle nature influenced my desire to help others,” Carswell mentioned, highlighting the values instilled in her from a young age.

Although Carswell has two dogs that currently reside with her parents in Phoenix, she often expresses her longing for them. Regarding her pets, she shared details about their breed origins, showcasing her attachment to her furry companions.

SPD Support Services Manager Erin Loeffler played a crucial role in establishing the victim advocate position. As part of her master’s thesis at Arizona State University, she proposed the creation of this program. Following her research and collaboration with existing victim advocate programs, Loeffler presented a decision package that received city council approval on April 17, with a budget of $82,870.

Loeffler highlighted the program’s objective: to reduce the cycle of victimization. “Prior victimization is the number one predictor of future victimization,” she explained. The presence of a dedicated advocate aims to empower victims, ensuring they are aware of resources and support available to them.

For those in need of assistance, Carswell can be contacted via the Sedona Police Department’s non-emergency line at (928) 282-3100 or through her email at jcarswell@sedonaaz.gov.